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Delete your Vievio account

Official account and associated app-data deletion entry point.

Delete from Account Hub

Sign in with the Vievio account you want to delete. Open Settings, choose Delete account and app data, and type the account email to confirm. The authenticated deletion is processed by the Vievio backend immediately.

Sign in to delete account

Delete from the mobile app

In the Vievio iOS or Android app, open Settings → Delete Account. Confirm the same account email and approve the final deletion warning.

What deletion removes
  • Account login/profile data and active sessions.
  • User-added playlist/provider configuration and associated catalog data stored by Vievio.
  • Paired devices and activation records.
  • Favorites, watch progress/history, notifications, and account-linked support data.

Limited billing, tax, chargeback, or narrow security records may be retained when legally required or necessary to protect the service. The service account is deactivated and its direct login identifiers are anonymized. Vievio cannot delete accounts or content held by an external playlist/provider service.

Trouble accessing your account? Contact vievio@126.com from the account email address for identity-verification assistance.